FAQ

Who are you?
We are IciDubai, specialized in selling unique timepieces at a fair price.

Where do you ship from?
Our orders are shipped from United States.

Where do you ship to?
We ship worldwide.

How long does shipping take?
Orders get shipped within 2 days.

Can I track my order?
Of course! If you chose a delivery option wich includes tracking you can track your order.

What is your Return Policy?
We implement a "no hassle" policy for all of our products. If you have any questions, feel free to contact usemail at icidubai@hotmail.com

What is this "no hassle" policy?
We firmly believe in providing the best customer service and we make it our mission to make sure that we deliver results without inconveniencing our customers.

I haven't received my package. What should I do?
Please get in touch, emailing icidubai@hotmail.com – we’ll be happy to update you on the order progress and give you a good idea on when your order will be with you.

How can i pay for my order?
We accept Paypal, SOFORT and Credit Cards such as Visa and MasterCard. We use SSL Technology, Trustwave, and Industry Standard Firewalls to ensure your privacy and to assist in protecting your personal data.